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Protecting Your Privacy

At Physio Chiro Clinic (referred to as “we,” “us,” or “our”), we are dedicated to safeguarding your personal data and ensuring your privacy during your interactions with our websites. Whether we process your information directly or on behalf of third parties, this Privacy Policy outlines how we collect, handle, and process your personal information, the rationale behind our practices, and your rights concerning your data. Our mission is to protect your privacy while providing you with a smooth online experience.

We understand the significance of privacy protection, and this document serves as a resource to help you comprehend the types of data we collect, how we utilize it, and how you can manage your privacy preferences. If you have any questions or require further information about our practices, please feel free to reach out.

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Applicability of This Privacy Policy

This Privacy Policy is applicable solely to our online activities and governs the personal data of visitors who engage with our websites. It pertains to any information shared with or collected by Physio Chiro Clinic through digital channels and does not cover information obtained offline or through other means.

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Consent

By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

1. Key Information About Data Processing

1.1 Scope of This Privacy Policy

This Privacy Policy relates to the use of our website, marketing efforts, newsletters, educational emails, and customer support services. It does not cover data processing by third-party websites that are outside our control.

1.2 Data Controller

Physio Chiro Clinic acts as the data controller responsible for managing the processing of your personal information unless stated otherwise.

1.3 Contact Details

For inquiries related to data protection or privacy concerns, please contact us through our Contact Page.

2. How We Process Your Personal Data

We process your personal data for various legitimate reasons, including:

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2.1 Data Processing When Visiting Our Websites

When you visit our website, we gather specific information to ensure security and stability, such as:

  • Website and IT Security: We collect data including your IP address, browser type, operating system, and URL, which are stored in server logs to maintain website security (Legal basis: Art. 6 (1)(f) GDPR).
  • Content Localization: Your preferences, such as language settings, are utilized to provide localized content (Legal basis: Art. 6 (1)(f) GDPR).

2.2 Website Analytics

We employ analytics tools like Google Analytics to gather data on how visitors engage with our website. This information aids us in improving user experience and effectively targeting advertisements. You can opt-out of Google Analytics through this link or by adjusting your Google Ads settings.

2.3 Retargeting and Display Advertising

We use retargeting and cookies from platforms like Google Ads and Facebook Ads to display personalized advertisements across other websites. You can opt-out of this data processing through their respective privacy settings.

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary based on the type of data and legal obligations.

4. Sharing of Personal Data

We may share your personal data with:

  • Internal Departments: Teams within Physio Chiro Clinic to ensure service delivery.
  • Service Providers: IT service providers and other third parties that assist in operating our website.
  • Legal Authorities: When required by law to comply with regulatory obligations or legal proceedings.

5. Your Rights

As a data subject, you are entitled to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccurate data.
  • Deletion: Request the deletion of your data under certain conditions.
  • Restriction: Limit the processing of your data.
  • Data Portability: Request that your data be transferred to another controller.
  • Object to Processing: Refuse processing based on legitimate interests or withdraw consent at any time.

To exercise any of these rights, please contact us via our Contact Page.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant modifications will be communicated directly to you.

7. How We Use Your Data

We utilize the data we collect for the following purposes:

  • Operating and Improving Our Website: Enhancing functionality and user experience.
  • Providing Customer Support: Communicating with you regarding inquiries or services.
  • Marketing and Promotions: Sending you information about our services and special offers, provided you have opted in.
  • Security and Fraud Prevention: Protecting against misuse of our website and preventing fraudulent activity.

8. Data We Collect

We collect the following types of data:

  • Personal Information: Contact details (e.g., name, email) provided during interactions.
  • Log Files and Cookies: Data that allows us to track user behavior on our website.

For more details on how we use cookies, please review our [Cookie Policy].

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Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out through our Contact Page. We are committed to addressing your privacy concerns and ensuring that your data is always protected. We also encourage you to stay informed about your privacy rights and to take an active role in managing your personal information.

Contact Us Now

Reach out to us today to book an appointment or learn more about our services. Our friendly team is here to answer your questions and help you take the first step toward improved health and wellness.

Main Office Phone Number

(647) 372-1209

At our Physio-Chiro Clinic, we are dedicated to providing personalized care that addresses the root cause of your discomfort. With a team of experienced physiotherapists and chiropractors, we focus on restoring your mobility, relieving pain, and enhancing your overall well-being.

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